RE: Knowledge Management

[John Posada <jposada01 -at- yahoo -dot- com>]

> A Knowledge Base is a database of information. The following is an
> example of a KB: http://support.microsoft.com/ or
> http://www.microsoftfrontpage.com/content/KBarticles/KBarticles.htm
> 
> Verizon has a KB: http://www22.verizon.com/sitemap/
> Choose a topic to access the "knowledge base."

Rising: You're missing my point. It is because I know what a KB is
that I'm questioning your usage. Your paragraph gives a term. You are
telling me what that term means through examples, all of which by
example are different in some way from each other and none are
included in your original paragraph.

You sent me two prior examples and one had a discussion formum (to
me, it was a portal) and one was a list of articles.

You have to be able to define the term so everyone gets the same
meaning, not through example where each of us takes something
different away.

That's like using the word "automobile" to someone who has never seen
an automobile before. So you then give them an example, a 2004 Caddy.
I say Ah...an automobile is something with four handles on the
side....so what's a Porshe? 



John Posada
Senior Technical Writer

?I can win an argument on any topic, 
against any opponent. People know this,
and steer clear of me at parties. 
Often, as a sign of their great respect,
they don't even invite me." 
                        Dave Barry

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