TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: spacing after a period From:"Gene Kim-Eng" <techwr -at- genek -dot- com> To:"Nuckols, Kenneth M" <Kenneth -dot- Nuckols -at- mybrighthouse -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>, <tara -dot- charter -at- physiciansmutual -dot- com> Date:Fri, 18 Nov 2005 09:49:55 -0800
I'd think long and hard before trying to argue that you're going to
deliver a cost savings by using one less space after every sentence,
especially to a non-writing exec, who more than likely is already
not sold on the value of documentation in the first place. If I were
in this situation and was bound and determined to push this issue,
I would probably provide a stack of documents from other
companies in the same sector to show that we are out of step
with "the industry." If there's one label that "old school" execs
truly fear, it's "non-comformist." But if your company is truly
"old school" AND the people in charge of documentation have
a reasonably successful record of delivering their books on-time,
within budget and without complicating the execs' lives, then guess
who's going to end up with that label stapled onto forehead...?
Unfortunately, if you're a writer working for non-writers, the
executives in charge likely don't think about the customer satisfaction
that will ultimately drive more repeat business and revenues. Likely
they just care about "how we've always done it" and "how much it costs."
And if you can show them a cheaper way of producing your overhead items
(like manuals) you might get them more interested in usability and
readability and customer satisfaction.
Now Shipping -- WebWorks ePublisher Pro for Word! Easily create online
Help. And online anything else. Redesigned interface with a new
project-based workflow. Try it today! http://www.webworks.com/techwr-l
Doc-To-Help 2005 now has RoboHelp Converter and HTML Source: Author
content and configure Help in MS Word or any HTML editor. No
proprietary editor! *August release. http://www.componentone.com/TECHWRL/DocToHelp2005