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Subject:RE: spacing after a period From:"Johnson, Tom" <TJohnson -at- starcutter -dot- com> To:"Nuckols, Kenneth M" <Kenneth -dot- Nuckols -at- mybrighthouse -dot- com>, <techwr-l -at- lists -dot- techwr-l -dot- com>, <tara -dot- charter -at- physiciansmutual -dot- com> Date:Fri, 18 Nov 2005 13:07:58 -0500
Presumably with tongue in cheek, Ken Nuckols wrote:
Unfortunately, if you're a writer working for non-writers, the
executives in charge likely don't think about the customer satisfaction
that will ultimately drive more repeat business and revenues. Likely
they just care about "how we've always done it" and "how much it costs."
And if you can show them a cheaper way of producing your overhead items
(like manuals) you might get them more interested in usability and
readability and customer satisfaction.
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Be careful, it might backfire. "Oh, that's a good idea! Take out the extra vertical space before the headers. Narrow the margins and use smaller letters, that will save even more pages. Who needs all that white space?"
The original,
Tom Johnson
PS And I wasn't going to post on this subject.
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