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Subject:Re: Expanding a Company's Technical Writing Group From:Bill Swallow <techcommdood -at- gmail -dot- com> To:"Jennifer_Gidner -at- dom -dot- com" <Jennifer_Gidner -at- dom -dot- com> Date:Tue, 6 Dec 2005 15:35:28 -0500
Hi Jennifer,
Do you have metrics that show the ROI in having a documentation group
around? Can you show the tangible benefits of documentation for your
products? Basically, do you have tangible proof that you perform a
service that both aids customers and saves/makes the company money?
--
Bill Swallow
HATT List Owner
WWP-Users List Owner
42.8162,-73.7736 http://techcommdood.blogspot.com
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