RE: Chattiness in manuals

["Robotti, Anne \(Carlin\)" <ARobotti -at- CarlinGroup -dot- com>]

> How would you react to a manual that said, "The installation 
> of this component may take several minutes.  This would be a 
> good time to go and get a cup of tea"?

I personally would throw it across the room and just figure the problem
out for myself. Maybe it's just my day to be rumbly, but I absolutely
despise the trend toward warm fuzzies in technical manuals. If I want to
be amused I'll go watch Seinfeld reruns.

I saw something the other day that said, "Use the mouse (not the furry
kind.)" It just made me want to hit something really hard.

Anne


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