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> We approach the time issue by testing to see how long (on
> average) it takes, and then saying so. For example "This may
> take up to five minutes."
>
> Simple. To the point.
I just realized that I solve this problem by going back to the developer
and saying, "I need a message here that says it's going to take up to
five minutes, or I need you to make it run faster, whichever."
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