RE: Which product should we use?

[Edina Monsoon <edina_monsoon_2005 -at- yahoo -dot- co -dot- uk>]

Hi Samantha,

you asked.....<I know Framemaker is a popular tool for
tech writers, but I haven't personally used it yet.
Can you create both hard copy and online documentation
with it?>

Yes, you can, with the help of WebWorks publisher for
FrameMaker. 

Cheers,
Eddy

Send instant messages to your online friends http://uk.messenger.yahoo.com 
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WebWorks ePublisher Pro for Word features support for every major Help 
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Easily create HTML or Microsoft Word content and convert to any popular Help file format or printed documentation. Learn more at http://www.DocToHelp.com/TechwrlList

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