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> I have been asked to write a compliance document for the upcoming
> daylight savings time changes, as one of our customers has
> requested it. This is a new genre for me, so I am unaware of even
> the basics, such as format. No one in house could provide
> guidance, although Y2K was thrown out as a topic example. A
> preliminary google search didn't provide much. Does anyone have
> experience with these documents?
First, your in-house departments needs to tell you if you ARE in
compliance...the document states the compliance state of the
software, the document itself doesn't satisfy the compliance issue.
As long as your software is in compliance, your legal department
should be supplying the statement to you...it is a statement that
legally binds your company.
In our case, I believe the statement is going on our customer support
web.
John Posada
Senior Technical Writer
"I think the problem, to be quite honest with you, is that you've never actually known what the question is."
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