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> -----Original Message-----
> From: Samuel Wright [mailto:lykoszine -at- gmail -dot- com]
> Sent: Thursday, February 22, 2007 6:26 AM
> To: Bonnie Granat; TECHWR-L
> Subject: Re: Indexes in the PDF era
>
> On 19/02/07, Bonnie Granat <bgranat -at- granatedit -dot- com> wrote:
> > I totally disagree, because a good index will have terms
> that are *not*
> > found in the book but that refer readers to the appropriate
> place for what
> > they are *really* looking for . Many people don't *know*
> the product at all
> > and will not know the right words to look for. An indexer
> thinks like both
> > an experienced product user and a totally clueless new user.
> >
> > Besides, PDFs are frequently printed out and used, so what
> then? Unless
> > there's a fantastically detailed TOC, how happy would
> anyone be with no
> > index in a hard-copy PDF?
>
> Bonnie,
>
> I hear what you are saying, but _if_ users are not using your
> fantastic index with terms that are not in the book, then there may
> indeed be no point. Unless of course the index is included in the FTS,
> then you get the best of both worlds... ;-)
>
> And _are_ your pdfs frequently printed out? Or do people just use them
> as online help?
>
> Come back to knowing your users really.
>
> S
>
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