TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
<Dori Green pondered> Endorse the quality triangle.....Which one?
Well, this can rapidly become the "Bermuda Triangle" (where common sense
disappears as time shifts and expectations warp). Three things should be
agreed upon by all concerned -- no matter what quality triangle you use:
1. How fast is "fast enuff?"
2. How good is "good enuff?"
3. How cheap is "cheap enuff?"
It could be that the bottleneck in question is differing expectations
and/or standards among the departments. It seems that what you have now
is a "Fire Triangle"
Maybe the first thing that needs to be written is some sort of Statement
of Standards (SOS)....:~).
It helps the process of developing a...um...process, a whole lot easier.
Even as priorities change, (......and when don't they?) you've
established an anchor to keep you from drifting too far in any
direction. It's usually done at the manager level, so there are
checks-n-balances between every department's "priorities". It's also
great for keeping Panic Management Situations (PMS) to a minimum.
-----Original Message-----
From:
techwr-l-bounces+darren -dot- butler -dot- ctr=robins -dot- af -dot- mil -at- lists -dot- techwr-l -dot- com
[mailto:techwr-l-bounces+darren -dot- butler -dot- ctr=robins -dot- af -dot- mil -at- lists -dot- techwr-l -dot-
com] On Behalf Of Dori Green
Sent: Monday, September 24, 2007 3:10 PM
To: techwr-l List
Subject: RE: Avoiding documentation bottlenecks while
maintainingquality?(take II)
Create HTML or Microsoft Word content and convert to Help file formats or
printed documentation. Features include support for Windows Vista & 2007
Microsoft Office, team authoring, plus more. http://www.DocToHelp.com/TechwrlList
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-