Re: When all they ever wanted was ....but we gave them a tree

Subject: Re: When all they ever wanted was ....but we gave them a tree
From: "Bill Swallow" <techcommdood -at- gmail -dot- com>
To: "Daniel Ng" <kjng -at- gprotechnologies -dot- com>
Date: Fri, 14 Mar 2008 09:27:15 -0400

Sounds like you have some solid requirements for a new approach. I'd
ensure that the 1-page documentation supplements the books though. You
want complete documentation of process, hazards, etc. for management's
knowledge, but if workers need to rely on a 1-page how-to, then by all
means help them get their jobs done.

--
Bill Swallow
HATT List Owner
WWP-Users List Owner
Senior Member STC, TechValley Chapter
STC Single-Sourcing SIG Manager
http://techcommdood.blogspot.com
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References:
When all they ever wanted was ....but we gave them a tree: From: Daniel Ng

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