RE: paying for docs

["Erika Yanovich" <ERIKA_y -at- rad -dot- com>]

Well, yes, and much more. Let's say a customer wants to make sure our
box works in their network. This could include simulating their network
in our lab (connecting and configuring different pieces of equipment),
testing, documenting the test and even going to the customer's site and
verifying it there.

So actually, these pre-sale docs are just a fraction of the story.
Erika
=======================

Are we talking about documentation requiring custom
work?  If your company provides this for prospective
customers, then it's pre-sales advertising/marketing 
material and I can't think of anything else to call it 
except "cost of doing business."

Gene Kim-Eng

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