Re: paying for docs

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

I'd say all of that is "cost of doing business" because the
company has no assurance of revenue from it.  

Gene Kim-Eng


----- Original Message ----- 
From: "Erika Yanovich" <ERIKA_y -at- rad -dot- com>

Well, yes, and much more. Let's say a customer wants to make sure our
box works in their network. This could include simulating their network
in our lab (connecting and configuring different pieces of equipment),
testing, documenting the test and even going to the customer's site and
verifying it there.

So actually, these pre-sale docs are just a fraction of the story.
Erika

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