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> I've also had trouble like this. The problem seems to be the new menu
> that one is setting up 'interacts' with the Acrobat menu. A solution
> that I've found works well is to ONLY make changes to the menu in your
> template using a Word installation with absolutely NO other Word
> templates, customisations or add-ins loaded. You can either do this on
> a physically different PC, or use a program like
> <http://www.nirsoft.net/utils/officeins.html> to temporarily 'switch
> off' Acrobat and any other add-ins on your PC, in addition to renaming
> any other global templates loading from '.dot' to '.dotxxx' to prevent
> them loading. Resetting the Menu Bar (Tools > Customize > click
> Toolbars tab > click Menu Bar entry in list > Reset button >
> Normal.dot) is also sometimes necessary to get everything back to its
> default state. You might also need to reset the Menu Bar in your
> template as well and rebuild the menu from scratch to get something to
> start working from.
>
> HTH.
>
> Stuart.
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