RE: Usability - any experiences or processes to share?

[Paul Hanson <phanson -at- Quintrex -dot- com>]

I would subscribe to Jared Spool's newsletter - information is available here: http://www.uie.com/uietips/

I subscribed after listening to his session at WinWriters 2007. The newsletter is very informative and will give you some ideas re: what areas you should focus upon.

Paul Hanson
Technical Writer
RoboHelp ACE - http://www.adobe.com/support/forums/team_macromedia/robohelp.html
Quintrex Data Systems http://www.quintrex.com
email: phanson at quintrex.com

-----Original Message-----
From: Mary Arrotti
Sent: Friday, May 23, 2008 10:19 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: Usability - any experiences or processes to share?

I'm part of a new usability team at my company. We're tasked with improving the usability of our web-based platform. We're still at the early stage (just had our second mtg). And we're still looking to define exactly how & what we need to accomplish (no small effort).
 
If anyone has been involved with a similar process or is part of an organization that has gone through a similar effort - I would love to hear from you. If you could contact me off-line, I would really appreciate it. I'll be happy to share any info I get or develop that may be of use to the list.
 
Much thanks,
 
Mary

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