Re: Usability - any experiences or processes to share?

[Keith Hood <klhra -at- yahoo -dot- com>]

Do you really mean to say that your company has
actually tasked people to work on human factor
engineering? My God, I thought that had gone the way
of the dinosaurs.

It has been my experience in working with software
development projects, that most companies would rather
be investigated by the SEC than "waste" resources on
fiddling with human-use related issues. It used to be
common, decades ago, for companies to have usability
specialists. But when the crunch came, they were among
the first wave of layoffs along with tech writers. The
last time I can remember seeing a company with
dedicated human factor/usability personnel was 1999.

Obviously I can't offer you any pointers on how to do
things. But I am fascinated by this and would dearly
love to hear updates from you as your work progresses.
Good luck.


--- Mary Arrotti <mary_arrotti -at- yahoo -dot- com> wrote:

> I'm part of a new usability team at my company.
> We're tasked with improving the usability of our
> web-based platform. We're still at the early stage
> (just had our second mtg). And we're still looking
> to define exactly how &amp; what we need to
> accomplish (no small effort).
> &nbsp;
> If anyone has been involved with a similar process
> or is part of an organization that has gone through
> a similar effort - I would love to hear from you. If
> you could contact me off-line, I would really
> appreciate it. I'll be happy to share any info I get
> or develop&nbsp;that may be of use to the list. 
> &nbsp;
> Much thanks,
> &nbsp;
> Mary
> 
> 
>       
>
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