RE: SMEs/QA don't have time to review the documentation

["Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>]

> -----Original Message-----
> From: Hemstreet, Deborah
> Sent: Friday, May 30, 2008 9:48 AM
> To: SB; TECHWR-L
> Subject: RE: SMEs/QA don't have time to review the documentation
> 
> ... I kept (and keep) EVERY SINGLE email communication, 
> no matter how trivial, and file by date, project, sender, 
> etc. People did not like that I could use their emails 
> against them, but they worked....
> 
> Document EVERYTHING you do, and keep all emails that pass 
> the buck to and in other ways verify what you are saying - 
> these will help you when the finger pointing starts....
> 

Funny how people do the exact same thing for totally different reasons.
I also document everything I do and keep all e-mails, and it has nothing
to do with finger-pointing. I keep that stuff for when we're sitting
around and someone says, "Back in 2002, didn't we discuss putting the
grimjit on the *upper* side of the frizzblatt, instead of the lower?" I
actually compete with some of these guys to see who can find the answer
first.

I'm the technical writer (OK, "Quality Assurance Manager," but, you
know...). It's my job to document and retrieve obscure information at
the drop of a hat. Or the drop of a grimjit, for that matter.

Happy Friday,

Dan






























This message contains confidential information intended only for the use of the addressee(s). If you are not the addressee, or the person responsible for delivering it to the addressee, you are hereby notified that reading, disseminating, distributing, copying, electronic storing or the taking of any action in reliance on the contents of this message is strictly prohibited.  If you have received this message by mistake, please notify us, by replying to the sender, and delete the original message immediately thereafter.  Thank you.

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create HTML or Microsoft Word content and convert to Help file formats or 
printed documentation. Features include support for Windows Vista & 2007 
Microsoft Office, team authoring, plus more.
http://www.DocToHelp.com/TechwrlList

True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info.