Re: "always read and follow the instructions"

[Keith Hood <klhra -at- yahoo -dot- com>]

In a situation like that, I think it should read "To
prevent death or injury, you must..." Give them that
reason right up front, and they're more likely to pay
serious attention to the instructions.


--- Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

> In situations where your products can kill their
> users
> if not operated correctly it is often SOP to say
> "read
> and follow" because you want the users to read the
> procedures in their entirety before attempting to
> perform them rather than just following them blind
> (because it's entirely possible to follow a set of
> steps
> without having first learned them)..
> 
> Gene Kim-Eng



      
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