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On Mon, Sep 15, 2008 at 1:04 PM, <arroxaneullman -at- aol -dot- com> wrote:
> No personal insult intended if you happen to work for them, but this is a great example of how not to be user-friendly.
>
>http://www.latimes.com/business/la-fi-lazarus14-2008sep14,0,7827478.column
>
> In a nutshell, AT&T has updated their service agreement and buried it in 25,000 pages of info.
>
> Seems they've been looking to the government for publication cues.
>
> :(
> Arroxane, grateful not to be an AT&T customer or employee
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