TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I've been seeing threads in which the OP eventually thanks some people
for their responses, and I never actually received list mail containing
those responses.
My first thought is that I'll have to check the spam summary that night,
to see if the thread responses were nabbed on the way to my inbox, as
false-positive hits. That's almost never the case.
My next thought is that people replied privately to the OP and then the
OP didn't publish the solution.
Today, it's a mix. Sarah posted a query about using RoboHelp X5, then
three hours later posted a thank you, quoting Paul. She did include
Paul's message, which consisted of a URL, but even that might be
troublesome. After all, Paul's message (as quoted) seemed to have been
sent only privately to Sarah, which means that Sarah posted private mail
to a public list. Naughty. :-)
On the third hand, I often receive replies direct to me, that are also
echoed to the list separately, so maybe others of you saw Paul's
original reply, but it never reached me (don't know why...).
How do other folks deal with this situation of knowing that you are
missing some stuff, but not knowing what it might be, or how much it
might be, or why?
- Kevin
PS: Our corporate mail screening is multi-layered, and we see only the
final two layers - stuff that legitimately gets through to the in-box
and stuff that the early layers couldn't handle, but the semi-final
layer withheld, while providing a summary for manual approval.
The information contained in this electronic mail transmission
may be privileged and confidential, and therefore, protected
from disclosure. If you have received this communication in
error, please notify us immediately by replying to this
message and deleting it from your computer without copying
or disclosing it.
ComponentOne Doc-To-Help gives you everything you need to author and
publish quality Help, Web, and print content. Perfect for technical
authors, developers, and policy writers. Download a FREE trial. http://www.componentone.com/DocToHelp/
True single source, conditional content, PDF export, modular help.
Help & Manual is the most powerful authoring tool for technical
documentation. Boost your productivity! http://www.helpandmanual.com
---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-
