online help standards

["Damien Braniff" <Damien -dot- Braniff -at- asg -dot- com>]

We have established standards for our docs but the online help isn't quite so tied down and we're looking at updating/rewriting the corporate standard for that and wondered if anyone could recommend any good reference books/sites. 

I have the Hackos/Stevens book which is still very relevant I think plus a mish-mash of other info on help but I'm looking to get as broad a view before we get into it fully. Any/all suggestions welcome.

TIA

Damien

Damien Braniff
Sr. Technical Writer
damienb -at- asg -dot- com

Waterfront Plaza
8, Lagan bank Road
Belfast, N. Ireland BT1 3LR
Tel: +44 (0) 28.9072.3124
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