Re: Writing a letter to an unknown part

["Gene Kim-Eng" <techwr -at- genek -dot- com>]

I usually just leave off the salutation and just go
right to "I am writing about..."  Most companies'
customer service/complaint processes are so
unhelpful that I almost always end up having to
contact multiple times to get things resolved
and never end up with the same person twice
anyway.

Gene Kim-Eng


----- Original Message ----- 
From: "Rob Hudson" <caveatrob -at- gmail -dot- com>
> When you're writing a letter of complaint or inquiry, and you don't
> know the name of the contact person, what is the preferred salutation?
> Is it "to whom it may concern," "sir or madam," representative,' or
> "<<job title>>"?

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