RE: How many warnings are too many?

Subject: RE: How many warnings are too many?
From: "Martinek, Carla" <CMartinek -at- zebra -dot- com>
To: "Technical Writing" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 30 Dec 2008 08:59:28 -0600

We've taken the stance that you repeat the warning as often as
necessary, wherever it is needed. Unfortunately, in today's litigious
society, failure to do so can open you up to lawsuits.

"But you told me *there* and *there* in the document not to touch the
cutter blade because it was sharp, but you failed to tell me *here*, and
that's when I got hurt!!!"

Also, with modular reuse of content, general warnings at the beginning
of sections just don't convey the importance needed at times. So, use
the warnings every time you need them. Yeah, it sometimes seems like
overkill, and may look distracting, but unfortunately that's what we've
come to.

And yes, redesigning the product to eliminate the need for them in the
first place is a great goal, but we all have to work with what we have
right now.


-Carla
You can't legislate stupidity or common sense.

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References:
How many warnings are too many (was "Button Gravity" and "Warning Gravity"): From: Downing, David
How many warnings are too many?: From: Geoff Hart

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