Re: Hey! She messed with *my* manual

["Downing, David" <david -dot- downing -at- fiserv -dot- com>]

From: Bill Swallow <techcommdood -at- gmail -dot- com>
Subject: Re: Hey! She messed with *my* manual

> Yes. ? I made the mistake of disseminating a document in Word to our support team once (and only once). ?The next time I saw that document, one of the analysts had added screenshots and sentences with no attention paid to space constraints or formatting.
>
> It looked terrible; my screenshots were falling off of pages, and there was *cringe* Times New Roman all over the place. ?(No offense intended to anyone who actually likes Times New Roman, but I can't stand the stuff.) ?Fortunately, I was able to stifle my dismay and I didn't make a fuss at all. ?I did make his changes consistent with my format, however.

So it was an internal support document? And it was updated by the
support staff? And the info was correct? And the document was useful
despite some formatting "issues"?

I guess I don't see the problem.

----------------------------

It looked awful.

David Downing
Senior Technical Writer
Credit Union Solutions
Fiserv
 
 

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

ComponentOne Doc-To-Help 2009 is your all-in-one authoring and publishing 
solution. Author in Doc-To-Help's XML-based editor,  Microsoft Word or 
HTML and publish to the Web, Help systems or printed manuals. 
http://www.doctohelp.com

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot- 

To unsubscribe send a blank email to 
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot-  Visit
http://www.techwr-l.com/ for more resources and info. 

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat