RE: Hey! She messed with *my* manual

["Downing, David" <david -dot- downing -at- fiserv -dot- com>]

I actually wasn't talking about "my" manual here. I was talking about the other person who didn't like what was done to his manual, and allowing as to how I could understand his feelings.

(Come to think of it, I haven't actually seen the end results of the revision to "my" manual ... )

David Downing
Senior Technical Writer
Credit Union Solutions
Fiserv
 
 

-----Original Message-----
From: Jan -dot- Arnopolin -at- thomsonreuters -dot- com [mailto:Jan -dot- Arnopolin -at- thomsonreuters -dot- com] 
Sent: Monday, March 23, 2009 4:22 PM
To: Downing, David; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: Hey! She messed with *my* manual

What don't you get David?  The manual isn't your's - it belongs to the company.  They can do whatever they want with it.
Let it go and move on 


Jan 

From: Bill Swallow <techcommdood -at- gmail -dot- com>
Subject: Re: Hey! She messed with *my* manual

> Yes. ? I made the mistake of disseminating a document in Word to our support team once (and only once). ?The next time I saw that document, one of the analysts had added screenshots and sentences with no attention paid to space constraints or formatting.
>
> It looked terrible; my screenshots were falling off of pages, and there was *cringe* Times New Roman all over the place. ?(No offense intended to anyone who actually likes Times New Roman, but I can't stand the stuff.) ?Fortunately, I was able to stifle my dismay and I didn't make a fuss at all. ?I did make his changes consistent with my format, however.

So it was an internal support document? And it was updated by the support staff? And the info was correct? And the document was useful despite some formatting "issues"?

I guess I don't see the problem.

----------------------------

It looked awful.

David Downing
Senior Technical Writer
Credit Union Solutions
Fiserv
 
 

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