RE: Follow-up to question about getting feedback from users

["Dan Goldstein" <DGoldstein -at- riverainmedical -dot- com>]

Uh-huh. As it happens, I *did* search for this information on MadCap's
site, and here's what I found:

"Its [sic] not possible to disable the feedback from the user end, the
only way would be to disable a connection to the internet."

(from a Certified Madcap Trainer in November 2008)

"The workaround solution we found was just to instruct users who do not
want to submit feedback to block our secure URL. We submitted a feature
request for this back a few months ago, but it couldn't hurt to have
more requests."

(from a MadCap MVP)

Nothing there says that the users were informed *in advance* what
Feedback was going to do -- only that Feedback lacks the proper feature
to block it.

A little collegiality wouldn't hurt, either.

> -----Original Message-----
> From: Stephen Arrants
> Sent: Friday, September 25, 2009 10:07 AM
> To: techwr-l -at- lists -dot- techwr-l -dot- com
> Subject: RE: Follow-up to question about getting feedback from users
> 
> ...If any of you civil libertarians had spent 5 minutes of your 
> high dudgeon going to the Madcap site to look for 
> information, you'd have answered your own shrill questions...
> 

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