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Subject:Re: Jealousy in the TW workplace? From:Pro TechWriter <pro -dot- techwriter -at- gmail -dot- com> To:David Neeley <dbneeley -at- gmail -dot- com> Date:Wed, 10 Mar 2010 10:12:52 -0600
Ooooo. that's evil! ;-)
What my granny used to call "killing them with kindness" LOL.
PT
On Wed, Mar 10, 2010 at 2:23 AM, David Neeley <dbneeley -at- gmail -dot- com> wrote:
> At times, the bluster can be shredded quickly enough by putting the
> blusterer on the spot.
>
> In the example about the Word Master Document feature, for
> instance--it might have been instructive to feign enthusiasm:
>
> "You CAN? That's GREAT!
>
> "Tell you what--let's have a training session with both departments so
> you can show everyone how you do it. We'll all bring examples of
> Master Document implementations that have not worked properly and you
> can demonstrate how to do it right!
>
> "I have another idea--maybe we can video tape it for future
> reference--and perhaps to make available to technical writers around
> the world who have not been able to figure it out!
>
> "When can you be available for leading the class--I'll get both
> managers to approve it!"
>
> I daresay that would shut her up. There's little that seems more
> effective than a good "put up or shut up" assertion made in a way they
> cannot argue about...
>
> David
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