Re: IE security update on Jan 21 broke link to htm from chm

Subject: Re: IE security update on Jan 21 broke link to htm from chm
From: Mike Starr <mike -at- writestarr -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Fri, 19 Mar 2010 12:36:30 -0500

I'd suggest testing on a freshly imaged system that's never had your product/.chm installed on it.

Mike
--
Mike Starr WriteStarr Information Services
Technical Writer - Online Help Developer - Technical Illustrator
Graphic Designer - Desktop Publisher - MS Office Expert
(262) 694-1028 - mike -at- writestarr -dot- com - http://www.writestarr.com

Tina Gray wrote:
> Has anyone experienced this issue and if so, do you know of a
> workaround?
>
>
>
> I had a hyperlink in my What's New help topic (in a chm created with
> Robohelp X5) to an .htm file (residing as a standalone .htm file outside
> the RoboHelp source file) created with FrontPage. This is what the
> hyperlink looked like in the RoboHelp GUI where you create the link:
>
>
>
> ../readme.htm
>
>
>
> As long as the readme.htm is in the same folder as the chm file, it
> always worked fine (opened the readme.htm within the chm as if it was
> just another help topic in the chm file), until the IE security update
> MS10-002 that was released on Jan 21. The vulnerability addressed is the
> HTML Object Memory Corruption Vulnerability - CVE-2010-0249
> <http://www.cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2010-0249> which
> allows remote attackers to execute arbitrary code by accessing a pointer
> associated with a deleted object, related to incorrectly initialized
> memory and improper handling of objects in memory, as exploited in the
> wild in December 2009 and January 2010 during Operation Aurora, aka
> "HTML Object Memory Corruption Vulnerability."
>
>
>
> Since applying that security update, when the link to the readme.htm is
> clicked from within the chm file, it would display an older version of
> the readme (the last version created before the security update was
> applied) instead of the latest version of the readme.htm that is located
> in the same folder as the chm file. It's as if it is pulling the old
> readme.htm from somewhere in memory. My boss who is the lead developer
> of the software for which I write tried many workarounds (deleting from
> cache, etc.) and we tried different ways of linking to the latest
> readme.htm from within RoboHelp, all to no avail. A hyperlink to our
> company website from within the chm works just fine, but not a link to
> the readme.htm that resides in the same folder as the chm file.
>
>
>
> For now, we have removed the link that is in the chm file and just have
> the text, 'to view a summary of software patches for this version,
> double-click the readme.htm in the directory where the software is
> installed'.
>
>
>
> Has anyone experienced this issue since applying this IE security update
> and if so, do you know of any workaround? I have a bad feeling that this
> is just one of those MS issues we will have to just live with (like when
> they disabled chm files from being able to open from a network drive).
>
>
>
> Thanks!
>
> - Tina
>
>
>
>
>
>
>
>
>
> IMPORTANT NOTICE: This email is intended solely for the use of the individual to whom it is addressed and may contain information that is privileged, confidential or otherwise exempt from disclosure under applicable law. If the reader of this email is not the intended recipient or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please immediately notify us by telephone at (978) 482-2500 and return the original message to us at the listed email address. In accordance with Kewill policy, emails sent and received may be monitored. Kewill accepts no responsibility for any loss or damage should this email contain any virus, or similar destructive or mischievous code. Thank You. Copyright  2009 by Kewill Inc.
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and
> produce desktop, Web, or print deliverables. Just write (or import)
> and Doc-To-Help does the rest. Free trial: http://www.doctohelp.com
>
> Explore CAREER options and paths related to Technical Writing,
> learn to create SOFTWARE REQUIREMENTS documents, and
> get tips on FUNCTIONAL SPECIFICATION best practices. Free at:
> http://www.ModernAnalyst.com
>
> ---
> You are currently subscribed to TECHWR-L as mike -at- writestarr -dot- com -dot-
>
> To unsubscribe send a blank email to
> techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
> or visit http://lists.techwr-l.com/mailman/options/techwr-l/mike%40writestarr.com
>
>
> To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
> http://www.techwr-l.com/ for more resources and info.
>
> Please move off-topic discussions to the Chat list, at:
> http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and
produce desktop, Web, or print deliverables. Just write (or import)
and Doc-To-Help does the rest. Free trial: http://www.doctohelp.com

Explore CAREER options and paths related to Technical Writing,
learn to create SOFTWARE REQUIREMENTS documents, and
get tips on FUNCTIONAL SPECIFICATION best practices. Free at:
http://www.ModernAnalyst.com

---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-unsubscribe -at- lists -dot- techwr-l -dot- com
or visit http://lists.techwr-l.com/mailman/options/techwr-l/archive%40web.techwr-l.com


To subscribe, send a blank email to techwr-l-join -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwr-l.com/ for more resources and info.

Please move off-topic discussions to the Chat list, at:
http://lists.techwr-l.com/mailman/listinfo/techwr-l-chat


Follow-Ups:

References:
IE security update on Jan 21 broke link to htm from chm: From: Tina Gray

Previous by Author: Re: How do hiring companies view TW resumes?
Next by Author: Re: Master Documents & Word 2007
Previous by Thread: IE security update on Jan 21 broke link to htm from chm
Next by Thread: Re: IE security update on Jan 21 broke link to htm from chm


What this post helpful? Share it with friends and colleagues:


Sponsored Ads