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Subject:Re: Metrics in its own thread From:Keith Hood <klhra -at- yahoo -dot- com> To:TECHWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>, Gene Kim-Eng <techwr -at- genek -dot- com> Date:Tue, 23 Mar 2010 22:57:29 -0700 (PDT)
There are some who just will not listen - true. Today. But maybe, if we can come up with real, usable metrics, and we start spreading them around, maybe some day the situation will change. If can get a ball rolling, perhaps in the future people will listen because they leaned in school that there are ways of putting a dollar value on how documentation in affects the P/L statement.
I can dream, can't I?
> I've never had any luck with this,
> because all the statistics in the world won't
> change the minds of people whose minds are already made
> up. In my experience,
> the most effective way of making the point is usually to go
> and do the work for
> somebody else.
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