Vendor tricks (was Which would you prefer and why? (Help Tool))

[Mike Stockman <mstockman -at- gmail -dot- com>]

Changing topic slightly, I just just looked at HelpServer's site in response
to this adformational post below, and I couldn't find any pricing. At a lot
of companies, budgets are tight, and I don't like wasting a lot of time
getting to know a product only to find that I can't get it approved because
it's way out of my range.

So in this case, I'm not even going to bother downloading the trial version
of HelpServer; the feature set looks good, and I *am* shopping for a content
management/publishing/collaboration tool, but it's *not* going to be any
product for which general pricing information isn't readily available.

My recent shopping has been mixed... maybe 3/4 of companies have pricing
information, 1/4 don't, but that's a WAG. But making me email my data or
call and go through formal introductions just to answer the question "What
do you charge per seat?" makes me think working with the vendor will always
be a struggle. Or am I being unreasonable?

On Wed, Mar 31, 2010 at 2:38 AM, Rigo Vangheel <rigo -dot- vangheel -at- 4st -dot- com>wrote:

> *** This is a vendor post***
> Deborah,
> If their goal is only to create files based help ie static html, than
> the usual tools will do..
> If however they want to be ready for the future and want to go web
> based, HelpServer may be the better choice because it does it all.
> Of course, static web help files can be generated from the same source
> for those that are not connected to the internet or prefer offline help.
> HelpServer also cretates PDF and a lot of other formats.
> Because HelpServer is server based it is also the right solution to
> deliver dynamic content based on the users profile. Each audience gets
> what it needs and only what it needs..
> And all content is maintained in a CMS that garantees consistency,
> integrity and managebility, no broken links.
> For more information contact marketing -at- helpserver -dot- eu
>
>
>
>
>
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and
> produce desktop, Web, or print deliverables. Just write (or import)
> and Doc-To-Help does the rest. Free trial: http://www.doctohelp.com
>
> Explore CAREER options and paths related to Technical Writing,
> learn to create SOFTWARE REQUIREMENTS documents, and
> get tips on FUNCTIONAL SPECIFICATION best practices. Free at:
> http://www.ModernAnalyst.com
>
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-- 
Mike Stockman
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^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and 
produce desktop, Web, or print deliverables. Just write (or import) 
and Doc-To-Help does the rest. Free trial: http://www.doctohelp.com

Explore CAREER options and paths related to Technical Writing,
learn to create SOFTWARE REQUIREMENTS documents, and
get tips on FUNCTIONAL SPECIFICATION best practices. Free at:
http://www.ModernAnalyst.com

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