Re: Vendor tricks (was Which would you prefer and why? (Help Tool))

[Sally Derrick <sjd1201 -at- gmail -dot- com>]

I tend to work the same way, Mike.  My Daddy always told me "If you have to
ask, you can't afford it."  I skip right over the tools that don't list a
price. I expect to be able to negotiate the listed price, but I don't want a
big hassle (a.k.a. full-on sales pitch) just to find the price.

Sally Derrick



On Wed, Mar 31, 2010 at 8:41 AM, Mike Stockman <mstockman -at- gmail -dot- com> wrote:

> Changing topic slightly, I just just looked at HelpServer's site in
> response
> to this adformational post below, and I couldn't find any pricing. At a lot
> of companies, budgets are tight, and I don't like wasting a lot of time
> getting to know a product only to find that I can't get it approved because
> it's way out of my range.
>
> So in this case, I'm not even going to bother downloading the trial version
> of HelpServer; the feature set looks good, and I *am* shopping for a
> content
> management/publishing/collaboration tool, but it's *not* going to be any
> product for which general pricing information isn't readily available.
>
> My recent shopping has been mixed... maybe 3/4 of companies have pricing
> information, 1/4 don't, but that's a WAG. But making me email my data or
> call and go through formal introductions just to answer the question "What
> do you charge per seat?" makes me think working with the vendor will always
> be a struggle. Or am I being unreasonable?
>
> On Wed, Mar 31, 2010 at 2:38 AM, Rigo Vangheel <rigo -dot- vangheel -at- 4st -dot- com
> >wrote:
>
> > *** This is a vendor post***
> > Deborah,
> > If their goal is only to create files based help ie static html, than
> > the usual tools will do..
> > If however they want to be ready for the future and want to go web
> > based, HelpServer may be the better choice because it does it all.
> > Of course, static web help files can be generated from the same source
> > for those that are not connected to the internet or prefer offline help.
> > HelpServer also cretates PDF and a lot of other formats.
> > Because HelpServer is server based it is also the right solution to
> > deliver dynamic content based on the users profile. Each audience gets
> > what it needs and only what it needs..
> > And all content is maintained in a CMS that garantees consistency,
> > integrity and managebility, no broken links.
> > For more information contact marketing -at- helpserver -dot- eu
> >
> >
> >
> >
> >
> >
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >
> > Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and
> > produce desktop, Web, or print deliverables. Just write (or import)
> > and Doc-To-Help does the rest. Free trial: http://www.doctohelp.com
> >
> > Explore CAREER options and paths related to Technical Writing,
> > learn to create SOFTWARE REQUIREMENTS documents, and
> > get tips on FUNCTIONAL SPECIFICATION best practices. Free at:
> > http://www.ModernAnalyst.com
> >
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>
> --
> Mike Stockman
> ICQ #: 19165236
> AIM: MStockman
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> GMail Talk: mstockman -at- gmail -dot- com
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and
> produce desktop, Web, or print deliverables. Just write (or import)
> and Doc-To-Help does the rest. Free trial: http://www.doctohelp.com
>
> Explore CAREER options and paths related to Technical Writing,
> learn to create SOFTWARE REQUIREMENTS documents, and
> get tips on FUNCTIONAL SPECIFICATION best practices. Free at:
> http://www.ModernAnalyst.com
>
> ---
> You are currently subscribed to TECHWR-L as sjd1201 -at- gmail -dot- com -dot- 
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>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Use Doc-To-Help's XML-based editor, Microsoft Word, or HTML and 
produce desktop, Web, or print deliverables. Just write (or import) 
and Doc-To-Help does the rest. Free trial: http://www.doctohelp.com

Explore CAREER options and paths related to Technical Writing,
learn to create SOFTWARE REQUIREMENTS documents, and
get tips on FUNCTIONAL SPECIFICATION best practices. Free at:
http://www.ModernAnalyst.com

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