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On Thu, Jun 9, 2011 at 6:30 PM, Stuart Burnfield <slb -at- westnet -dot- com -dot- au> wrote:
>
>
> Sad but true. Lots of management types believe that customers will dissolve
> into a blubbering mess if there's the slightest hint that the previous
> version had any bugs. Technical types really, really, truly just want to
> know what's changed, what's new and what's been fixed.
>
> Opening up my own shame file for a second, a nice cuddly way to describe
> 'fixed bug that used to result in horrendous crash' is 'improved stability'.
> Similarly, dealing with random freezes and timeouts is really 'improved
> performance'.
>
> --
Suzanne Chiles
suzchiles -at- gmail -dot- com
writeatwork.wordpress.com
@homescribe
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