Re: Choosing and managing customer-facing terminology
In our industry, improper use of the product will almost always result in
impacts, though they are more likely to sound like "screech/crunch" than
"kaboom."
Gene Kim-Eng
-----Original Message-----
From: mattgras
Sent: Wednesday, September 21, 2011 2:18 PM
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Actually, I think this topic may have a big "affect" rather than an
"impact" (KABOOM!!!!) on user perception.
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Follow-Ups:
- Re: Choosing and managing customer-facing terminology, Gene Kim-Eng
References:
Choosing and managing customer-facing terminology: From: Julian Cantella
Re: Choosing and managing customer-facing terminology: From: mattgras
RE: Choosing and managing customer-facing terminology: From: Dan Goldstein
Re: Choosing and managing customer-facing terminology: From: Gene Kim-Eng
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