TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Unfortunately, you don't always get to know your audience. Even if you
think you do, there are plenty of cases where products ended up selling more
to unpredicted users than the ones that marketing intended. Also, you can't
always know if the audience you start out with will change in the future.
And then there are those folks who just like to look at the penguins.
If time and budget permits, I would create the content. For documents being
delivered in online formats, you can make it accessible by links. For
printed documents, you can use sidebars readers can ignore if they don't
need the extra information.
Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
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