TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:need suggestions on handling a boss From: anonymous To:techwr-l -at- lists -dot- techwr-l -dot- com Date:Tue, 6 Dec 2011 20:48:52 -0500
Hi all,
I have a sticky situation, and I don't know how to handle it. I get along
well with my boss, except when it comes to work deliverables. I never seem
to be able to do what it is she wants. Half the time, I don't think I have
enough information to do what it is she wants me to do.
For example, today I was to write procedures for a process that I didn't
really know except for one meeting that I attended. She said that I left
out half the stuff that we talked about in the meeting, but she didn't tell
me what it was that I left out, but that I was to give her another draft by
tomorrow morning. She doesn't want me to talk to the people who do the
process, because she doesn't want me to bother them -- they're busy. When I
ask her questions about it, she told me to put in what I knew and she would
fill in the gaps.
Of course, I wasn't given the material to prep for the meeting, so a lot of
what they talked about in the meeting went over my head.
I have tried talking to her about this before, and she told me that I was
argumentative. Or she just freaks out and then tells me to come to her if I
have questions, that she knows the process. Well, she is so busy, that I
can't get her to sit down with me. I mean, if she has to sit with me and go
over it, she might as well write them herself.
So now I have this major deliverable for tomorrow morning, and I don't know
what or how I am supposed to put it together.
I have written a lot of procedure docs before, but I always sat down with
the person, or went through the steps to do it on my own. I feel like I am
having to write it with being deaf and blind.
Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days. http://www.doctohelp.com
---
You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-