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Subject:Re: change in careers From:Steve Schwarzman <steve -at- writersbookmall -dot- com> To:bryan johnson <bryan -dot- johnson -at- motoman -dot- com> Date:Wed, 11 Jan 2012 17:23:00 -0500
In my opinion, leader guides are there to coach the instructor how to teach
the class. They include logistical information (lesson timing, equipment
needed, etc.) and pedagogical information (examples to use in class,
answers to questions, etc.)
There are organizations that replicate the student workbook on one side of
the page in the instructor guide, with those instructions for the
instructor being on the facing page, but in many instances that would be
overkill.
The primary difference between documentation and training is an explicit
recognition that training can almost never cover every feature of a system
or product, and that it almost never should. Training focuses on the common
and important tasks, with the rest being left to the documentation. And
good training includes a lesson on how to use the docs, whether that's a
help system or printed manual. Finally, training lessons should be as
hands-on and practical as you can possibly make them, with plenty of time
for exercises using the product or system or a replica of it.
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