Re: Ideas for Help 2.0

["Bowes, Rebecca" <Rebecca-Bowes -at- IDEXX -dot- com>]

Hi - I just wanted to say I've been asked for the same thing-- "slick" online help for a new cloud-based app that will also be released as a mobile version.
Marketers want something that parallels and supports the innovative nature of the product.  

Pressing F1 or doing the "Click Help > Navigate a TOC > Read some topics" approach seems old. I've also been told that WebHelp is "old fashioned" because of its 3-pane frame with navigation tree on the left. 

Because these kinds of requests will likely continue, I'm also looking for alternatives. I appreciate all the responses to this topic.

Rebecca


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