blogs & newsletters for doc trends ? (Ideas for Help 2.0)

["Monique Semp" <monique -dot- semp -at- earthlink -dot- net>]

Hi everyone,

I've been closely following the "Ideas for Help 2.0" topic and saving all 
these great & thoughtful replies because... I too am in the very early 
phases of a Docs Strategy project for a client.

But something that hasn't really been touched on yet is the wealth of info 
available from blogs, newsletters, social groups, and the like, and so Iâm 
asking you for your faves -- particularly around topics such as emerging 
trends, what readers will want in the future, how to really figure out what 
users need, etc.

I've subscribed to newsletters from Content Wrangler and Writers UA (which 
has a great list of blogs: http://www.writersua.com/resblogs.htm), and 
joined a few LinkedIn groups (Documentation and Technical Writing 
Management, HATT, STC, Software User Assistance, Tech-Writer), but Iâm sure 
there're more resources that would be useful.

So, if you have any blogs or other resources that you'd recommend relating 
to "cutting-edge" "docs of the future" sort of things, please share!

Looking forward to having yet more to read :-),
-Monique 

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