Ideas for Help 2.0

[Roger Goodman <reg4roger -at- gmail -dot- com>]

Hi,

We are developing an enterprise social platform for our company, which will
have features such as microblog, blog, wiki, Q&A, video, groups, etc.

My boss wants a kickass help - not the boring user guides or HTML help or
Web help.

Seeking your inputs to create evolved help, which I would like to call as
Help 2.0.

Would appreciate if you could share your thoughts. Thank you for your time.


Cheers
Roger
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