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Sometimes the changes really do come so rapidly that the TW can't keep up.
I wouldn't even mention "SaaS" in the disclaimer. For one thing, there's multiple definitions of the acronym and if you are using one that doesn't match what your reader is thinking, he may jump to the conclusion that you are the one using the "wrong" definition, in which case the reader may erroneously downgrade his notion of your work's validity. For another thing, you can have constant ongoing changes in any kind of software, whether it's SaaS or not. Write something like "This software is updated weekly, so you may notice..."
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From: Peter Neilson <neilson -at- windstream -dot- net>
To: TechWR-L <techwr-l -at- lists -dot- techwr-l -dot- com>; Monique Semp <monique -dot- semp -at- earthlink -dot- net>
Sent: Monday, January 30, 2012 6:17 PM
Subject: Re: disclaimer for small UI diffs in screenshots (of SaaS products) ?
On Mon, 30 Jan 2012 17:50:59 -0500, Monique Semp <monique -dot- semp -at- earthlink -dot- net> wrote:
> âBecause this is a SaaS application that weâre continually improving, you may notice slight differences ...
Nahhh. It's an excuse for something that happens in nearly all tech manuals anyway. Readers learn to live with that kind of stuff. If the changes are too glaring to ignore, don't excuse them--prevent them or fix them.
You could possibly say, "This manual documents the product at Rev. 13.34.5a. The examples may vary slightly in other revisions."
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