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For surely, "we recommend" is read as a suggestion from the supplier or manufacturer and not the writer or speaker.
Furthermore, can you emphatically state, with all confidence, that "It is BEST that ???" Isn't that authoritative?
PS. does anyone know the commercial about a beer which is "probably the best in the world?" I love that word "probably" - wiggles you out of all sorts of litigation.
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David Harrison |
Mold-Masters (UK) Limited | Global Hot Runner and Temperature Control Technology
Netherwood Road | Rotherwas Ind. Est.
Hereford | HR2 6JU | United Kingdom | Company Registration Number: 1912861
Tel: +44 (0) 1432 265 768 | Fax: +44 (0) 1432 263 782 mailto:dharrison -at- moldmasters -dot- com | www.moldmasters.com
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Sent on 03.02.2012 17:23 by David Harrison
-----Original Message-----
From: techwr-l-bounces+dharrison=moldmasters -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+dharrison=moldmasters -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Dan Goldstein
Sent: 03 February 2012 15:53
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: WRONG!..... -ish?
Yes, when it comes to our products, we do feel that we have a certain knowledgeable authority. Having said that, we recognize the difference between a required action and a recommended one. That difference is often expressed during training, and sometimes in the documentation as well.
-----Original Message-----
From: Porrello, Leonard
Sent: Friday, February 03, 2012 10:33 AM
To: Dan Goldstein; techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: WRONG!..... -ish?
"We recommend" puts too much weight on the personal authority of the speaker. Instead, I prefer using statements that are, at least in appearance, more objective. For example, "It is best to use a text editor (such as Notepad)."
I also agree with those that prefer the use of an imperative, such as
this: "Do not remove the covers that are installed at the factory as removal of the covers may cause...."
-----Original Message-----
From: Dan Goldstein
Sent: Friday, February 03, 2012 5:33 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RE: WRONG!..... -ish?
What if the consequences aren't dire? Many of us use "recommend" when we think an action is preferable but we acknowledge that it might not matter to the reader.
"We recommend using a text editor (such as Notepad). If you use a word processor (such as Word), unwanted formatting items might be copied into the string value."
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