How do you announce new features?

Subject: How do you announce new features?
From: "Bowes, Rebecca" <Rebecca-Bowes -at- IDEXX -dot- com>
To: "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 7 Nov 2012 15:13:34 +0000

When your company releases a new version of software, how do you announce its new features?

Our company is looking for a better approach than our current method, which is a new-features guide that actually duplicates the same information included in the user manual. I've used other methods at other companies-such as a release notes text file and a new-features online help topic--but I have no idea which approach, if any, is better than another.

Any thoughts or recommendations from the community?

Thanks for your insights!

Rebecca



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