The Swiss Army Knife of Collaborative Writing

Subject: The Swiss Army Knife of Collaborative Writing
From: Chris Morton <salt -dot- morton -at- gmail -dot- com>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Tue, 17 Sep 2013 07:14:10 -0700

Hi All,

Yesterday the my client's (a startup) young product manager asked me which
software I'd recommend to use for collaborative "living" documents that
would serve multiple purposes. Inputs would come from her and a team of
company SW engineers, with outputs ranging from internal spec sheets to
client-facing who knows what (read: undefined marketing collateral).

She was initially thinking M$ Word, but in the same breath hinted that
she's aware of its limitations/nuances. (Personally, I don't think she has
any idea what she really needs.) She asked me if the user manual template
I've created in InDesign is exportable, but I can't imagine it lending
itself to all of these other purposes.

I was attempting to be helpful/polite and told her I'd do some research.
I'm thinking Confluence might be a useful tool in this environment, but
don't know enough about it to really make a claim.

Your input?

Thanks!


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