TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Robert said "Well, a use case is sort of task-based, but it shows all the
activities that a user wants to perform as well as alternate actions and
the behavior of the software."
----
I'd say use-case based documentation would be an end-to-end for a specific
objective. Like "Sheila wants to use the Fintoozler 5000 to outsource her
wombats". This would be a sequential set of tasks to achieve that end. At
least that's what PM would mean if they asked me for that. I think the
tension here is between a minimalist approach of specific task-oriented
documentation and a more holistic "the user wants to get XXX done."
If you write in task - concept - reference, you might have the tasks
required for Sheila to outsource her wombats, preceded by a concept that
gives the overview of how these tasks work together to make that possible.
Chris
On Tue, Feb 3, 2015 at 2:14 PM, Scott Turner <quills -at- airmail -dot- net> wrote:
> From the OP, it really sounds as though the products after is using buzz
> words, and that she dimly understands the meaning behind them.
>
> Scott T.
>
>
> > On Feb 3, 2015, at 15:48, Robart, Kay <Kay -dot- Robart -at- tea -dot- texas -dot- gov> wrote:
> >
> > Well, a use case is sort of task-based, but it shows all the activities
> that a user wants to perform as well as alternate actions and the behavior
> of the software. However, use cases are usually produced as part of the
> requirements process and are written by the business analyst. They aren't
> very useful to anyone except software designers. I haven't even found them
> very useful for trying to figure out new software and documented it. Is she
> asking you to do the business analyst job? Or maybe she doesn't really
> understand what she's asking?
> >
> > -----Original Message-----
> > From: techwr-l-bounces+kay -dot- robart=tea -dot- texas -dot- gov -at- lists -dot- techwr-l -dot- com
> [mailto:techwr-l-bounces+kay -dot- robart=tea -dot- texas -dot- gov -at- lists -dot- techwr-l -dot- com] On
> Behalf Of Julie Stickler
> > Sent: Tuesday, February 03, 2015 11:48 AM
> > To: Technical Writing
> > Subject: "use-case based documentation"
> >
> > One of our Product Managers keeps using the phrase "use-case based
> documentation" as in, that's something she wants the doc team to provide.
> > I suspect what she means is task based documentation, but she insists
> that's not what she means.
> >
> > However, she has so far failed to provide me with an example of what she
> wants.
> >
> > Anyone out there ever provided use-case based documentation? Got any
> good blogs posts, articles, presentations, or examples so I could get a
> better idea of what exactly she's asking for?
> >
> > --
> > Julie Stickler
> > http://heratech.wordpress.com/
> > Blogging about Agile and technical writing
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > Doc-To-Help: The Quickest Way to Author and Publish Online Help, Policy
> & Procedure Guides, eBooks, and more using Microsoft Word |
>http://bit.ly/doctohelp2015
> >
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >
> > You are currently subscribed to TECHWR-L as kay -dot- robart -at- tea -dot- texas -dot- gov -dot-
> >
> > To unsubscribe send a blank email to
> > techwr-l-leave -at- lists -dot- techwr-l -dot- com
> >
> >
> > Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
>http://www.techwhirl.com/email-discussion-groups/ for more resources and
> info.
> >
> > Looking for articles on Technical Communications? Head over to our
> online magazine at http://techwhirl.com
> >
> > Looking for the archived Techwr-l email discussions? Search our public
> email archives @ http://techwr-l.com/archives
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > Doc-To-Help: The Quickest Way to Author and Publish Online Help, Policy
> & Procedure Guides, eBooks, and more using Microsoft Word |
>http://bit.ly/doctohelp2015
> >
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> >
> > You are currently subscribed to TECHWR-L as quills -at- airmail -dot- net -dot-
> >
> > To unsubscribe send a blank email to
> > techwr-l-leave -at- lists -dot- techwr-l -dot- com
> >
> >
> > Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
> > http://www.techwhirl.com/email-discussion-groups/ for more resources
> and info.
> >
> > Looking for articles on Technical Communications? Head over to our
> online magazine at http://techwhirl.com
> >
> > Looking for the archived Techwr-l email discussions? Search our public
> email archives @ http://techwr-l.com/archives
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Doc-To-Help: The Quickest Way to Author and Publish Online Help, Policy &
> Procedure Guides, eBooks, and more using Microsoft Word |
>http://bit.ly/doctohelp2015
>
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>
> You are currently subscribed to TECHWR-L as kafkascampi -at- gmail -dot- com -dot-
>
> To unsubscribe send a blank email to
> techwr-l-leave -at- lists -dot- techwr-l -dot- com
>
>
> Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
>http://www.techwhirl.com/email-discussion-groups/ for more resources and
> info.
>
> Looking for articles on Technical Communications? Head over to our online
> magazine at http://techwhirl.com
>
> Looking for the archived Techwr-l email discussions? Search our public
> email archives @ http://techwr-l.com/archives
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Doc-To-Help: The Quickest Way to Author and Publish Online Help, Policy & Procedure Guides, eBooks, and more using Microsoft Word | http://bit.ly/doctohelp2015