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In the end, what we want doesn't really matter. What do our customers want?
My wife works in the library of a community college. All day long, students
come in and out, their noses stuck to their phones, but they barely know
how to use a computer. I'm pretty sure that mobile is the current and
future form of delivering information. We need to adapt.
On Fri, Jun 24, 2016 at 2:30 PM, Peter Neilson <neilson -at- windstream -dot- net>
wrote:
> On Fri, 24 Jun 2016 15:04:24 -0400, Chris Despopoulos <
> despopoulos_chriss -at- yahoo -dot- com> wrote:
>
> force users to either know the combinations beforehand, or else risk never
>> discovering them?
>>
>
> Bingo. I see a lot of apps where you "just have to know" which tab hides
> the "config" option you need. Apparently they are tested on developers who
> already know which trail leads to the item you need. Perhaps there is an
> expectation that the users are all children with nothing better to do than
> poke through all the options and memorize them.
>
> I enjoy reading some of the tables in Wikipedia where they show all the
> various kinds of software for some particular task. For example, I was
> looking at graphics editors, and the various articles have huge tables, too
> big even for any display I have. It's neat to discover (and follow)
> information on editing programs I'd never heard of.
>
> Sometimes we REALLY don't know beforehand!
>
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