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The biggest hurdle in getting employees to use a suggestion box, whether
it's putting cards in a box or online, is convincing them that company
management is actually reading the suggestions, implementing the ones
that are positive and not retaliating against the people who submit the
ones they don't like.
And most users of intranets know perfectly well that their suggestions
won't be anonymous because management can always find out who is doing
what on them.
Gene Kim-Eng
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