Re: suggestion box on intranet

Subject: Re: suggestion box on intranet
From: "Peter Neilson" <neilson -at- windstream -dot- net>
To: techwr-l -at- lists -dot- techwr-l -dot- com
Date: Wed, 29 Jun 2016 16:33:58 -0400

On Wed, 29 Jun 2016 15:54:35 -0400, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:

The biggest hurdle in getting employees to use a suggestion box, whether it's putting cards in a box or online, is convincing them that company management is actually reading the suggestions, implementing the ones that are positive and not retaliating against the people who submit the ones they don't like.

And most users of intranets know perfectly well that their suggestions won't be anonymous because management can always find out who is doing what on them.

Indeed. The best version is the traditional box on the wall in the lunchroom. Even then, some will fear that there is a spy watching to see who put in the latest suggestion.

From what I have observed, some companies do not have a tradition of instilling fear, while others certainly do. "The beatings will continue until the morale improves!"
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References:
suggestion box on intranet: From: Erika Yanovich
Re: suggestion box on intranet: From: Tony Chung
Re: suggestion box on intranet: From: Gene Kim-Eng

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