Usability Seminar

[MIR <MIR -at- ZYCOR -dot- LGC -dot- COM>]

Roger Grice presents:
Making Documentation Work: A Seminar on Usability
"A presentation and workshop for creating effective instructions"

Sponsored by The Society for Technical Communication, Austin Chapter and
Austin Community College, Dept. of Technical Communication

Date:          Saturday, April 9, 1994
Time:          9:00 - 4:00
Location:    Austin Community College
                      Northridge Campus Auditorium
                      Building 4000
                      11928 Stonehollow Drive
                       Austin, Tx.

Cost:             $30.00 for presentation or workshop
                        $50.00 for both sessions

                        Discounted student admissions available.

Schedule:

8:15 A.M. Continental Breakfast and Networking
9:00 A.M. Presentation: Defining Usable Information
                   o Learn what it means to produce documentation,
                       instructions, and memos that are "usable."
                   o Discover the characteristics of usability
                   o Identify obstacles  to achieving usability
                   o Devise a process to ensure your documentation
                      is effective

11:45 Lunch Break

1:00 Workshop: Usability -- How to Achieve It
          o Analyze what works and what doesn't in hands-on group
activities
          o Study and revise examples from practical case studies and
discuss results
          o Learn techniques and tricks to make your work more usable

Roger Grice is an Associate Fellow of the Society for Technical
Communications and a faculty member at Rensselaer Polytecnic Institute as
well as the State University fo New York at Neew Paltz.  He is a frequent
speaker at STC conferences and an Associate Editor for Usability for STC's
journal, Technical Communication. Roger is an internationally know expert
on usability and has developed ways to measure, test and imporove the
quality and usability of technical information.