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Subject:Re: Disciplines within Tech Comm From:JohnBrin <johnbrin -at- AOL -dot- COM> Date:Fri, 9 Dec 1994 09:35:20 -0500
In article <9412061417 -dot- AA14493 -at- quirlie -dot- bbn -dot- hp -dot- com>, Regina Doorlay
<regina -at- hpbblb -dot- bbn -dot- hp -dot- com> writes:
>I assume that this is another term for Human Factors.
I am the one who listed this as one of the skills/disciplines in tech
comm. Here is my definition:
This is a component of a human performance support system. It evaluates a
user's on-the-job performance, provides advice and coaching as needed, and
maintains performance scores as required by the employer and bodies such
as OSHA, EPA, and ISO 9000.
As with any PSS component, Human performance evaluation can be delivered
electrnically, on paper, by humans or a combination of al three.
