Uncooperative SMEs

[Audrey Choden <AChoden -at- AOL -dot- COM>]

I'd like to start a thread about handling uncooperative SMEs. How do you
handle a SME who does these things?

--Announces at the beginning of the meeting that you'll have less time than
you had scheduled.

--Ignores the material you brought for your discussion.

--Answers questions by inundating you with technical terms.

--Informs you that there isn't a single resource where any of this
information could be found.

--Names a long list of resources so quickly that you can't record them.

--Can't be reached by phone so you have to leave endless voice mail messages.

I'll be glad to post a summary of  responses sent to me by e-mail.

Audrey Choden
Training by Design
Prairie Village, KS
achoden -at- aol -dot- com
70471 -dot- 3700 -at- compuserve -dot- com